Refund policy

Returns and Refunds

At Broventora, we want you to have a positive shopping experience. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Return Eligibility

To be eligible for a return, items must be returned in their original condition, unused, and in the original packaging where applicable.

Return Request

If you would like to request a return, please contact us at Support@broventora.com with your order details and the reason for your return request.

We will review your request and provide further instructions where applicable.

Refunds

Once your returned item has been received and inspected, we will notify you regarding the status of your refund.

If your refund is approved, the refund will be issued to your original payment method. The time it takes for the refund to appear in your account may depend on your payment provider or bank.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible. Include your order details and, where necessary, clear information about the issue so we can assist you.

Non-Returnable Items

Certain items may not be eligible for returns due to their nature, condition, or other applicable reasons.

Return Shipping

Customers may be responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:

Email:Support@broventora.com

Thank you for shopping with Broventora.